When workers share personal matters with managers
Many employees develop a good working relationship with their manager over time. This often leads to conversations that go beyond day to day tasks, with workers sharing personal information they expect to remain private.
In most cases, managers will maintain confidentiality of these disclosures. But this duty is not absolute. There are situations where a manager may need to share information with others in the organisation, even when it was given in confidence.
Under UK GDPR, employers have a legal obligation to safeguard employees' personal data, and managers should be trained on these requirements. However, understanding where the boundaries lie helps both workers and managers handle sensitive conversations appropriately.

Describe what your employer is monitoring or asking for and find out whether it is lawful under UK privacy and data protection law.
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Managers often have access to personal information about staff, including salary details, health matters, disciplinary records and performance assessments. This access comes with a clear responsibility to keep such information private, and breaching this may constitute a violation of data protection law.
It is considered unprofessional and may breach legal obligations for a manager to share confidential details about one employee with another. This applies whether the information came through formal HR channels or informal conversation.
Workplace gossip can spread quickly and cause real harm to individuals. Managers should exemplify confidentiality by refraining from engaging in speculation about colleagues. Where rumours are circulating, they may need to address the matter directly or refer it to HR.
If less senior staff need access to certain information for legitimate work reasons, the organisation will usually release it through proper channels in an appropriate form. Managers should not take it upon themselves to share data informally, even with good intentions. Failing to maintain confidentiality can result in legal consequences for both the manager and the organisation, as well as lasting damage to employee trust.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
When confidentiality may need to give way
There are times when a manager may be justified in disclosing information shared in confidence. The key consideration is whether keeping the information private could cause harm to the worker, to colleagues, or to the organisation as a whole.
For example, if a worker discloses something that suggests they may harm themselves or pose a risk to others, the manager has a legal and ethical responsibility to act. This might involve speaking with HR, occupational health services, or in serious cases, external agencies.
Similarly, if a worker reveals information about illegal activity, fraud, or serious misconduct, the manager cannot simply ignore it. The organisation may have legal obligations to investigate or report certain matters. Public interest disclosures are protected under the Public Interest Disclosure Act 1998, which sets out the framework for whistleblowing provisions.
In these situations, managers should try to be transparent with the worker where it is safe to do so. Explaining that the information cannot remain confidential, and why, is often better than acting without any explanation. Managers should also document these conversations for accountability and transparency.
Organisations should have clear policies outlining when confidentiality might need to be overridden. Managers who are uncertain how to proceed should seek guidance from HR or contact the ACAS helpline on 0300 123 1100, which offers free advice on workplace issues.
What workers should consider before sharing
Before disclosing personal information to a manager, workers may want to consider what they hope to achieve and whether they are comfortable with others potentially finding out.
While managers are legally bound to protect personal data under UK GDPR, they may feel obliged to pass information on if they believe disclosure is necessary for legitimate reasons.
Where you need to discuss a personal matter but want formal protections, you may prefer to speak with HR directly. All staff handling personal data, including both HR staff and managers, are bound by data protection rules and internal confidentiality policies. You can also contact your trade union representative if you have one.
The Information Commissioner's Office provides guidance on how employers should handle personal data under UK GDPR at ico.org.uk. If you believe your employer has mishandled your personal information, you can raise a concern with the ICO. For further information on workplace rights, visit GOV.UK.
was confidential and it was disclosed to other staff that did need to know the person i whistle blew threatened me and said he knew it was me where do i stand it has put me in a very bad place
Is this illegal for him to do ?
Due to this being a private home unfortunately there is no one inside the home you can report this to, we do not have a HR department and the owner of this home stands by the manager and always backs them and can actually be just as bad and sometimes worse with bullying staff into do what they want. If you try to keep tour head down and stay out of the drama and hostility they will bully you even more.
Next shift, I was asked to the managers office, by my coworker. I was put under questioning by them both, asking what my problem is.
My boss had told my coworker that I don’t like her, and now wanted me to explain why and how I was going change it.
I felt like I was thrown in front of a truck.
End of the day, I was told that it might be time for me to leave.
Kindly I was informed what a good employee I was and how great I am with customers. But - if I can’t get along with this particular coworker, then leave.
Unfair dismissal or did my boss have a fair reason for telling me to resign?
This is only speculation though, as i dont have proof my address was given out, how ever the person in question does not know where i live.
Any advice in this matter would be appreciated.
I struggled with this and was diagnosed with PTSD
I spoke with my Hr and asked that all that i was about to disclose be kept private i had expressed that i did not want any coworkers especially my manager to be made aware of this, my gp did put on my sick note absence due to PTSD,
I was reasured it would stay confidential..
On return to work my coworkers came to me to express there sorrow for my loss, and that im still young i can try again. So it was clear she told everyone.
My Hr broke confidentiality, i dont know what to do, i can't even work im so stressed with the whole ordeal.
Has discussed personal information about an illness and health appointments with other colleagues also employees of a different concession and the buisness landlords
Do I have any rights to approach this as I think I am being bullied
My partner (we work at the same place) told his manager “off the record”, and he has told head of HR who as approached me about it over text message! Is this breach of confidentiality?
I had a conversation with my 2ic in regards to a staff member. The end result of our private conversation was that we would call this person in and explain our situation and how he has not been keeping up with standards.
Our agreed conversation was to be no written or verbal warnings but to be only a formal conversation which we where all to sign off on noting that next time a witness would be required if we had to have the same conversation again.
My 2ic went out and told this person on what was coming his way.
Now the meeting had to be cancelled because of what I believe being a breach.
This is the second time this has happened and coincidentally to the same person who was going to be questioned.
Where as a supervisor do I stand with this as I believe this is poor performance, breach of confidentiality and now have lost trust in his ability as a 2ic.
should other employees be able to tell me that i am getting suspended before I MYSELF find out
i believe that this is breaking the private and confidential law?
what can and should i do about it?
I have sent my line manager some emails regarding work issues and later found out that she has divulged this information to the admin team and having a laugh at my expense.
What should I do ,as I am raging with anger that a manager could do such a thing.
Thanks
I have asked for an agrivence to be done.
What happens now?
I have just put a grievance in a work I emailed it to HR as I couldn't send it to my line manager as they were named in it. When I first telephoned HR they said email the letter which I did and I did not hear anything off them until 15 days later, and this is totally different to what there grievance policy says. I am off work at present with work related stressed. Then they sentthe grievance letter to my line manager who is named in the grievance, surely this is a brief of confidentiality. After I became aware they had sent to the line manager I contacted the HR department who then rang my line manager and asked them to delete the email.
At the moment I am on stress leave related to work (I have been signed off three months). I have just found out that one of my colleagues heard from my manager that I am on stress leave and told the other colleague it. The other one might have told the rest it. I am worried that rumours spread around the work... it is clear that the manager breached the confidentiality of my stress leave. What should I do regarding this situation?
I have a disability and it restricts what work i can do at work. I called my line manager to tell him i couldnt do a certain work. When he came off the phone he openly discussed my issues with other managers from a different part of the business who are not involved in my employment and where not aware of my disability.
Is he allowed to do this.
My personal iPhone was reset because my employer locked it. I lost all my personal data - contacts, photos, etc. The iPhone was locked few days ago after months since deleting some work apps to access internal email I didn't need anymore (I received a corporate iPhone about five months ago). The deletion of those apps raised security issues, so few days ago when typing my password the phone was acting as it was wrong and ultimately got reset despite typing correct password. When I called the help desk they were not able to help. Now just giving an apology. I think this is a major fall out and other employees should be aware of it. I would explain the issue in more detail privately but please let me know what you think, how I should proceed and if there is scope to ask for a compensation. Thanks.
Young person lodged a written complaint about me for not respecting his autism needs. He felt that I should not have been in kitchen making food whilst he was also in kitchen.
Cut long story short it was investigated and upheld although nothing else really came from the complaint..
I have noticed that my manager /director has uploaded the full complaint all documentation for whole staff team to see on the computer
Surly this is not acceptable? It's a breech of the young person and myself data protection and confidentiality
THANK YOU
The issue occurred on the Thursday and I was advised by a person at another company of the escalation.
On the Monday I received a letter from HR, I had no notification prior to the letter and my manager did not speak to me prior to getting the letter of investigation.
Is this right and should confidentiality not be included,
She sat and loudly slagged the company and colleagues off, she mentioned no names but it was evidently clear that she was talking about it. It was quite vicious what and how she said it and people on the bus could hear her.
Do I bring this up to management as if it gets back from one of the other passengers they will know I was on that bus too and it may affect me if I say nothing
Fell on this site by default. I have read your posts and I am amazed at the lack of help. I am happy to assist you the best I can.
I will try and guide youn and you and sign post you to the best advice. If I can't help you.
The treatment still continues and ultimately it affected work ( motivation, the mood in the workplace, emotional wellness, amongst other things. So when my appraisal came I said it to managers. Who advised about setting up a meeting with her using a mediator. I didn't want to do this as it means confrontation with someone who you don't want to cause more trouble and make it even worse. Who wants to be ace to face with ge devil to prove to her she's wrong and she's treating me disrespectfully.
She doesn't see she does wrong.
This said person has recently given notice and I knew this was going to happen so didn't rock the boat and just told myself to live with it , it will all be over soon.
To cut a long story short. "Said person" made a petty lie up about about me to my line manager. And my line manager responded by making work place adaptions for a few weeks. Ie : relocating me to a different office while said person works off her notice.
But this wasn't the reasons given to me although ultimately I get the feeling it is.
In my defence I set up a meeting with a more senior manager to talk about the difficulties. And update her to how the situation is and to defend myself about the lie and put the story straight.
We spoke honestly about the ongoing problem and she also agreed that "said person" previously has issues with others and she wished I would have taking it further so she could deal with it officially.
Anyway. All that conversation got back to "said person" through whatever channels that same day so my issue is to confront the manager with this.
The manager has now left me feeling I can't trust her with anything confidential again. She is in breech of confidentiality and I want her to know I am not happy with this behaviour.
How should I handle this?
As horrified to learn she had been telling peole and gossiping.
Also i was signed off work during the pregnancy due to complications and she told people i was not ill really surely this isnt right.
It was nerve wrecking getting through my intereview aand explaining my crimnal record past 20 yrs ago, i am not the person i once was and changed settled down and have a lovely family
My past is my past
My manager promise she would not tell any other person about this
Now i am in tears as the staff all know about my prevouis convictions and trying to find away to bully me out of work
Is he allowed to share such sensitive information without my consent?
I have since learnt she has met up with my line manager from my previous job in another organisation. I have reasonable grounds to believe my current line manager has breached her confidentiality agreement towards me by discussing me with my previous employer. How do I proceed here?
My rota co-ordinator (senior to me) emailed a lot of people (not including me or my line manager) detailing the reason I was off the rota and the conditions of my sick note, as well as saying I "apparently couldn't cope".
I had previously told him I wanted my pregnancy to be kept private.
Has he just been tactless or unprofessional.
My husband has an outstanding grievance against a colleague at work over bullying and intimidation. My husband has been off work with stress now for 3 months waiting for the grievance to be heard and all the time has not been paid but he has not been fit to return until this grievance has been resolved. The grievance has been heard and we are awaiting the outcome, but on the night of the grievance, the guy that the grievance was against told another employee that my husband was off stressed because he had an outstanding tax bill which he was paying off through a change to his tax code. Now this information was only known by my husband and employer so obviously his employer has shared this information which it looks like they are trying to use to go against my husband. Isn't this breach of confidentiality and what can we do about it? My husband has been happily paying this through his tax code
I've recently told my manager that I've got a crush on her. I know I shouldn't have but I really liked her and I love her as a person and I thought she was amazing so I thought she just had to know in case I had a chance. She told me she had a partner at first, so I thought still that is not a proper no is it? So yes I flirted a bit too much and she has told her boss about this and has been saying that I was saying inappropriate things, I told her that I liked her and told her please keep it to yourself after she made it clear that I had no chance I stopped so can someone please tell me did she HAVE to tell her boss as she is saying this was the case that she had to tell her boss about this because it's her boss ?
Surely this isn't right? Isn't it a breach of confidentiality?
also I have an eating disorder. never admitted to it and never told anyone but in a meeting both my managers said do you know all your colleagues know you eat and then be sick. and being at work I didn't eat because of what I do do so by saying that makes me wonder if both managers have told my colleagues private and confidential information which surely they did not he know
i emailed my manager saying I felt uncomfortable with everyone knowing my problems . she said my colleagues get told things on a need to know basis. and that they have strict confidentiality rules.
so did my colleagues have to know all about my problems. I'm more angry over what my colleagues said about why I ended up in hospital in January. I don't see why they would be told all this.
sorry for the rant I'm just upset, angry and embarrassed ... any advice would be great
thank you
Thank you
A few weeks later, he told me that he had shared that with the Board of Directors of our company. When I told him that I was upset that he had shared what I had asked him to hold in confidence, he stated that he felt that they might need to know for planning for later in the year in case I had to be on leave.
1. I wasn't even pregnant.
2. I didn't share this information with my family and friends.
3. We had not decided if we were going to even share this at all.
I was so disappointed. Is this right??
What can I do about this
I was so upset I went up to my floor and went into to empty bins in a room and the resident could see I had been crying and she said Are you Leaving??I said no as I can't tell people that.Anyway this morning my manager pulled me into office and spoke about confidentiality which I know about.She was told by that resident that I was the one that said I was leaving which was not true.
My horrible manager said to me I don't want you here Please Leave and said I will call you if I need you back to work notice.I thought no way can she do this without months payment in lieu.
So at teatime today had a missed call from work.I know she would want me back as staff on holiday the next 2 weeks and without me there in the crap.No way am I going back after the disgusting way I was treated.
What can I do?Ive had interview today filling in paperwork and should have interview in next couple days.If get job have to wait 3-4 for pvg to come through.
So I've been advised to sign on tomorrow but what do I tell job centre on paperwork.Ive no money after one week.
Is possible manager speak about your privet issue with health to other supervisors ??? Or this should stay privet and confidential ??? Please I need a help ;(
The issue now is that my manage only went and emailed this colleague my 1:1 notes (accidentally but I am questioning this in my head as my manager has her own issues with this colleague too) this woman has read them all the way through despite it clearly identifying they are my 1:1 notes, and has created a huge issue about the legitimate concerns I raised, I fear now that what was already a contentious situation has now become impossible for me to work with her and feel totally betrayed by my manager.
She has admitted fault and completed an incident form, but I don't know where to go with this situation, I am so upset about it all.
In the most recent meeting however the subject turned to me, and the fact we are undermining management by talking in the office. Further to this, my performance statistics and my undesireable need to wander the office when i need assistance was brought up and my partner was questioned on this and was told he was partially to blame.
I have not been spoken to about this and i believe that this should be discussed with me not in. Anothers meeting.
This meeting was also recorded on the managers personal phone without the consent or even notification of my partner.
I confided in my direct Manager a very personal set of circumstance (an imminent divorce with my partner for fidelity reasons, and my sleeping at a friends house as I cannot stand to be under the same roof as my cheating partner).
My Manager went and shared what I thought was confidential information with his peer Manager on another team.
That Manager then attended an after work social event (trivia night at a local bar) attended by work colleagues and proceeded to share the details of my personal circumstances with everyone in attendance, as well as other juicy bits of office gossip they had collected.
Now, all of our company locations are aware of my personal circumstances, something I was trying to avoid.
I had not told anyone at work, ANYONE, besides my immediate Manager about my situation.
Am I in any way protected by any legal or HR rules?
Did my Manager have the right to share my confidential and sensitive information with their peer?
Did that peer/Manager have the right to share my confidential and sensitive information with a table of my colleagues?
Do I have the ability to escalate internally? What sort of HR/disciplinary action could I expect either my immediate Manager or their peer Manager to face?
Thanking you in advance.
I've asked my employer for details of who they've told, why, how and who authorised this and that I object. I've had no reply. My union are hopeless and have no teeth. What can I do?
Yesterday someone congratulated me publicly in the mess room in front of some of my shift, and told me this supervisor had told them.
I've reported it all to my own supervisor, who I'm hoping will deal with it and take him to task with management, what I don't know is if I have grounds to submit a formal complaint.
He's caused so much stress, I was shaking, I had tummy pains, and had dreams about it last night. I'm so so upset by the situation.
I don't want him to get away with it! He's treated my special PRIVATE news as gossip! In fact when I realised he's seen the email I actually raised concerns with my own supervisor before any of this happened!
I've had my job for about three years and over the time through pay reviews got myself quite a decent wage, this has recently been increased more so because of my 'excellence' in an area of work. I had to sign an additional contract to say that this could be taken off me if my standards fall, which is completely fair in my eyes. My issue is, the additional pay rise is being taken off me but the manager at my work has been discussing this with other staff members (who is her boyfriend) before talking to me about it. Another manager at work has also been openly discussing how much I get paid (and moaning about it) so all staff on shift. I was under the impression that my rate of pay was confidential, are they breaking the law? And what should I do about it?
I suggest you contact your HR officer and tell them that you don't want your personal information being shared out among the rest of the staff, which is a perfectly reasonable request. You can also mention about not wanting to be part of the holiday incentive scheme - it may prompt them to look at the procedure as a whole.
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